Terms of service

AF Technologies FZE (“AF Ads”, “we”, “us”) provides advertising accounts and related services. We source advertising accounts through partner agencies and the advertising platforms themselves, assign them to clients, and provide a dashboard for funding those accounts, requesting new ones and reviewing activity.

We act as an intermediary between you and the advertising platforms. We are not affiliated with, endorsed by, or acting as an agent of TikTok, Meta, Google, Snapchat or any other advertising platform.

Registering does not by itself grant access. Every registration is reviewed, and we may approve or decline it at our discretion. You must give accurate, current information and keep it up to date.

You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately if you believe your account has been compromised.

Access to some features may require an active subscription. If a subscription expires, your account may become read-only: you will still be able to view your records, but not submit new requests or top-ups until it is renewed.

• Requesting an advertising account is an application, not a guarantee. Approval depends on the advertising platform's own review, which we do not control.
• Accounts we assign to you remain subject to the rules of the advertising platform, which may restrict, suspend or close an account at any time for reasons outside our control.
• Where an account is supplied through a partner agency, that agency may retain ownership of the account itself. We will tell you if an account must be withdrawn.
• We may reassign or withdraw an account where the platform or the supplying agency requires it, where these terms are breached, or where there are unpaid amounts.

Funds you deposit are held in a wallet on your account and may be used to fund the advertising accounts assigned to you. Your wallet is not a bank account, it does not earn interest, and it is not a deposit-taking service.

Deposits are credited once we have verified the payment. Your available balance may not go below zero unless we have expressly agreed a credit arrangement with you in advance.

Our fees are shown in full before you confirm any top-up: the amount credited to the advertising account, the fee applied, any tax, and the total to be deducted from your wallet. By submitting, you authorise that deduction.

Fees are set by the rules current at the time you submit a request, and may vary by advertising platform and account source. We may change our fees, and will give reasonable notice before a change takes effect. A change never applies retrospectively to a request already submitted.

• When you submit a top-up, the total is reserved from your available balance immediately. Reserved funds cannot be spent elsewhere while the request is open.
• If we approve it, the reservation is settled and the credit is sent to the advertising account.
• If we reject it, or you cancel before it is approved, the full reserved amount is released back to your available balance.
• Delivery times depend on the advertising platform and the supplying agency and are estimates, not commitments.

Whether a balance already delivered to an advertising account can be recovered depends on the status of that account and on the terms of the advertising platform and the supplying agency. We will pass on what we are able to recover, less any fees already incurred. We cannot refund amounts that the platform or agency does not return to us — for example where an account has been suspended for a policy breach.

Unused wallet balance that has not yet been committed to a top-up can be withdrawn on request, subject to verification.

Spend and balance figures shown in your dashboard are maintained by us from the records available to us, and are not currently a live feed from the advertising platforms. They may lag behind, or differ from, the figures shown in the advertising platform’s own interface. Where the two differ, the advertising platform’s record is authoritative for spend, and our ledger is authoritative for your wallet.

Features described in the platform as planned or reserved for future integration are not available yet and are labelled as such.

• Comply with the advertising policies of every platform you advertise on, and with all applicable laws.
• Advertise only products and services you are lawfully entitled to promote, and hold the rights to the brands and creative you use.
• Give accurate information in account applications. Misrepresentation is a common reason for platform rejection or suspension, and is a breach of these terms.
• Do not attempt to circumvent platform review, use the accounts for prohibited content, or resell or transfer an assigned account without our written agreement.
• Do not attempt to gain unauthorised access to the platform, other clients' data, or our systems.

We may suspend or close your account where you breach these terms, where there are unpaid amounts, where we are required to by an advertising platform or supplying agency, or where we reasonably suspect fraud or unlawful activity.

You may close your account at any time by contacting us. Closing your account does not cancel amounts already owed, and we retain financial records as described in our privacy policy.

We aim to keep the platform available and accurate, but we do not guarantee uninterrupted access. We may suspend access for maintenance, and we may change or withdraw features.

To the fullest extent permitted by law, we are not liable for loss of profit, loss of revenue, loss of advertising performance, or any indirect or consequential loss arising from your use of the platform or from the acts of an advertising platform or supplying agency.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud.

We may update these terms. We will update the date at the top of this page and, where the change is significant, tell you through the platform. Continuing to use the platform after a change takes effect means you accept the updated terms.

These terms are governed by the laws of the United Arab Emirates, and the courts of the United Arab Emirates have exclusive jurisdiction over any dispute arising from them.

AF Technologies FZE, United Arab Emirates — support@afads.tech